STI Checks and Treatment

Worried you may have a sexually transmitted infection?

Whether you have symptoms, a recent exposure, a new partner, a condom break, or you simply want peace of mind, getting checked should be straightforward, discreet, and judgement-free.

At Doctor360, we provide telehealth STI checks, sexual health screening, treatment advice, and referral support for patients across New Zealand.

Your consultation is completed online. If testing is needed, we can arrange the appropriate laboratory request forms for blood tests, urine testing, or self-collected swabs. If your symptoms require an examination, urgent care, in-person treatment, or specialist sexual health review, we will guide you to the right referral pathway.

Our aim is simple: clear answers, confidential care, and the right next step.

You should consider booking an STI check if:

• You have had unprotected sex

• A condom broke or slipped

• You have a new sexual partner

• You have multiple sexual partners

• A partner has told you they tested positive for an STI

• You have symptoms such as discharge, pain, sores, itching, burning, or pelvic/testicular discomfort

• You are starting a new relationship and want reassurance

• You have not had a sexual health check in a while

• You are worried and want clear answers

Many sexually transmitted infections can have mild symptoms or no symptoms at all. That means you can feel completely fine and still have an infection that needs treatment.

Getting tested is not something to be embarrassed about. It is a normal part of looking after your health and protecting your partners.

Doctor360 can arrange testing and advice for common sexually transmitted infections, including:

• Chlamydia

• Gonorrhoea

• Syphilis

• HIV

• Hepatitis B

• Hepatitis C where appropriate

• Herpes simplex virus where clinically relevant

• Trichomonas where appropriate

• Mycoplasma genitalium where clinically indicated

The right test depends on your symptoms, sexual history, type of exposure, timing, and risk factors.

You may need STI testing if you are experiencing:

• Burning or pain when passing urine

• Unusual discharge from the penis or vagina

• Genital itching or irritation

• Genital sores, blisters, ulcers, or lumps

• Pain during sex

• Bleeding after sex

• Lower abdominal or pelvic pain

• Testicular pain or swelling

• Rectal pain, discharge, or bleeding

• Sore throat after oral sex

• Rash, fever, or swollen glands after a possible exposure

Symptoms do not always mean you have an STI, but they should be checked properly.

If you have severe pain, fever, significant pelvic pain, testicular swelling, or feel acutely unwell, you may need urgent in-person assessment rather than waiting for a telehealth appointment.

You do not need symptoms to get tested.

Many infections, especially chlamydia and gonorrhoea, can be silent. Regular sexual health screening is sensible if you are sexually active, especially if you have new or casual partners.

Testing can help:

• Detect infections early

• Reduce the risk of complications

• Prevent passing an infection to others

• Give reassurance before a new relationship

• Support safer sexual health decisions

Doctor360 provides STI checks and sexual health consultations by telehealth.

This means you speak with a doctor online, and if testing is needed, we arrange the appropriate laboratory request forms.

Depending on your symptoms and exposure history, testing may include:

• Blood tests for infections such as HIV, syphilis, hepatitis B, or hepatitis C

• Urine testing for infections such as chlamydia and gonorrhoea

• Self-collected swabs from relevant sites, such as vaginal, throat, or rectal swabs where appropriate

• Other tests depending on your symptoms and risk

Once your results are available, your Doctor360 clinician will review them confidentially and explain what they mean.

If treatment is suitable through telehealth, we will discuss the next steps. If you need a physical examination, urgent care, in-person treatment, injectable medication, or specialist sexual health review, we will explain this clearly and arrange an appropriate referral pathway.

This keeps your care discreet and convenient while making sure you are still directed to in-person services when that is the safest option.

Some STIs do not show up immediately after exposure.

If you test too early, results may be falsely reassuring. Your doctor can advise the right timing based on what happened, when it happened, and what infections need to be considered.

In some cases, you may need:

• Initial testing

• Repeat testing after a window period

• Treatment if symptoms or exposure suggest infection

• Follow-up testing to confirm clearance for certain infections

• Partner notification and treatment advice

Testing at the right time matters. It helps avoid missed infections and unnecessary anxiety.

Chlamydia is one of the most common STIs.

It often causes no symptoms, but it can still lead to complications if left untreated. Testing is usually done with a urine sample or swab, depending on the type of exposure.

If chlamydia is detected, treatment is usually straightforward. Your doctor will also discuss partner treatment, when to avoid sex, and whether repeat testing is needed.

Gonorrhoea can affect the genitals, throat, or rectum.

Symptoms may include discharge, burning when passing urine, pelvic pain, testicular pain, rectal symptoms, or throat symptoms. Some people have no symptoms at all.

Treatment depends on current clinical guidance and may require in-person treatment in some cases. If that is needed, Doctor360 will direct you to the right service.

Follow-up testing may be required depending on the infection site, treatment used, and current recommendations.

Depending on your risk and timing of exposure, blood tests may be recommended for:

• Syphilis

• HIV

• Hepatitis B

• Hepatitis C

These infections are important to diagnose early. If specialist support or urgent treatment is needed, your Doctor360 clinician can guide you through the next step.

If you have had a recent high-risk HIV exposure, do not wait for routine testing. You may need urgent assessment for post-exposure prophylaxis, also known as PEP, which is time-sensitive.

Genital herpes can cause painful blisters, ulcers, tingling, burning, or recurrent outbreaks.

Testing is most useful when there is an active sore or lesion that can be swabbed. Blood testing may be discussed in selected situations, but it is not always the best first step.

If herpes is suspected or confirmed, your doctor can discuss:

• Antiviral treatment

• Outbreak management

• Transmission risk

• Prevention strategies

• What to do if symptoms return

Some patients have persistent or recurrent symptoms despite negative routine STI tests.

In selected cases, testing for Mycoplasma genitalium or other causes may be appropriate.

Symptoms may include:

• Persistent urethral discomfort

• Ongoing discharge

• Pelvic discomfort

• Pain with urination

• Symptoms that continue after standard treatment

Testing and treatment need to be carefully considered because antibiotic resistance can be an issue with some infections.

If your result is positive, your doctor will explain what it means and what treatment is recommended.

Many STIs are treatable with prescription medication. Some can be managed through telehealth, while others may require in-person treatment, injections, physical examination, or specialist review.

Treatment may include:

• Antibiotics for infections such as chlamydia, gonorrhoea, syphilis, or mycoplasma where appropriate

• Antiviral medication for herpes where clinically indicated

• Advice on avoiding sex until treatment is complete

• Partner notification guidance

• Follow-up testing where required

• Referral for in-person care if needed

We keep the conversation practical, calm, and confidential.

Sexual health can feel awkward to talk about, but it should not be.

At Doctor360, your consultation is private, confidential, and handled professionally. Our role is not to judge you. Our role is to help you get tested, treated, reassured, and supported safely.

Your information is not shared with your GP, partner, family, or anyone else unless you ask us to, or there is a legal or safety reason requiring disclosure.

You can speak openly. The more honest the conversation, the better and safer the care.

If you test positive for an STI, your recent sexual partners may also need testing or treatment.

This can feel uncomfortable, but it is an important part of preventing reinfection and protecting others.

Your doctor can talk you through:

• Who may need to be notified

• How far back you may need to go

• Whether partners need testing, treatment, or both

• When it is safe to have sex again

• How to reduce the risk of reinfection

You do not have to work it all out alone. We can guide you through it.

Testing and treatment are important, but prevention matters too.

Your Doctor360 clinician can advise on:

• Condom use

• Regular STI screening

• Testing before new relationships

• HIV prevention options such as PrEP where appropriate

• What to do after a possible exposure

• Hepatitis B vaccination

• Reducing risk with oral, vaginal, and anal sex

• How often to test based on your sexual activity

Sexual health care is not just about treating infections. It is also about helping you make informed choices.

Doctor360 provides discreet, doctor-led STI checks and sexual health support across New Zealand.

With Doctor360, you get:

• Telehealth consultations from home

• Private and confidential sexual health advice

• STI testing arranged through lab forms where appropriate

• Blood tests, urine testing, and self-swab options where suitable

• Treatment advice when clinically appropriate

• Referral for examination or in-person treatment when needed

• Clear explanation of results

• Partner notification guidance

• Support for chlamydia, gonorrhoea, syphilis, HIV, herpes, and other STI concerns

• Non-judgemental care

1. Book your telehealth consultation

Choose an online appointment time with Doctor360.

2. Discuss your concern privately

Your doctor will ask about your symptoms, sexual history, timing of exposure, and what you are worried about.

3. Lab forms are arranged

If testing is needed, we can send laboratory request forms for blood tests, urine testing, or self-collected swabs.

4. Complete your testing

You complete the required testing through the laboratory or collection pathway advised.

5. Results are reviewed

Your results will be reviewed and explained confidentially.

6. Treatment or referral is arranged

If treatment is suitable by telehealth, your doctor will discuss the next steps. If you need an examination, in-person treatment, urgent care, or specialist sexual health review, an appropriate referral will be made.

7. Follow-up and prevention advice

You may receive advice on partner notification, repeat testing, safer sex, PrEP, vaccination, and when it is safe to resume sex.

Book an STI check

If you are worried about an STI, have symptoms, had a recent exposure, or simply want reassurance, getting tested is the right move.

Doctor360 provides discreet, doctor-led STI checks and treatment advice by telehealth across New Zealand.

Book a Doctor360 STI consultation and get clear answers, confidential care, and the right testing or treatment pathway.